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At Infodrive we offer range of IT support that will fit your budget and needs. Our IT Support contracts will give your business piece of mind that your IT Support issues can be dealt with fast and efficiently.
We offer the following:
Our IT support contract includes the following:
Office Hours (Mon - Fri 0900Hrs - 1700Hrs)
On-site Support £30/Hr
On-site Half Day £110 (4hrs)
On-site Full Day £200 (8hrs)
Out of Hours (Inc. Bank Holidays)
On-site Support £40/Hr
On-site Half Day £220 (4hrs)
On-site Full Day £400 (8hrs)
Our Pricing
£7pcm Desktops/Laptops
£50pcm Server
£4pcm Mobile Devices
* Fair usage policy applies
** Monday Friday (0900Hrs 1700Hrs)
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Each business is different and Infodrive offer a pay as you go IT support scheme. This may be more beneficial to businesses who have a technical employee on site who require IT support when a challenging task occurs.
Our PAYG pricing plan is as follows:
Working Hours (Mon Fri 0900Hrs 1700Hrs)
On-site Half Day £150 (4hrs)
On-site Full Day £280 (8hrs)
Out of Hours (Inc Bank Holidays)
On-site Support £60/Hr
It is a known fact that 95% of IT problems can be resolved remotely. At Infodrive we offer our customer remote support where they can get peace of mind having us end of the phone to solve IT issues without having to pay call out charges.
We offer remote support during office hours (Mon Fri 09:00 17:00)
Rates:
£10 1 - 10 PCs per month
£8.00 11 - 21 PCs per month
21+ please call for us to discuss
£5.00per mobile device (iPhone, Blackberry, HTC etc)
Infodrive Systems Monitoring provides us with the ability to remotely monitor your key systems and applications around the clock.
Monitoring your organisations IT environment is an important part of effective service management and helps transform your IT support from a reactive to a proactive service.
Infodrive ITs remote monitoring platform keeps track of a wide range of technologies, including servers, storage and operating systems, as well as networking and security equipment. As soon as we identify a problem we start troubleshooting it on your behalf and alert you by email, text or phone.
Benefits
No large upfront investment as there is no need to purchase software or hardware.
Our monitoring system allows your staff to focus on other areas within your business. In many cases, we can alert you to issues and have them fixed before any of your users are aware or your business impacted.
Knowing of issues or potential problems quickly will ultimately lead to a faster recovery time and better availability of your systems.
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