Infodrive provides IT and communications services to SMEs and emerging corporates, combining better tools and better people to deliver better results.
Terms of Service
 
STANDARD TERMS AND CONDITIONS OF SALE
1. DEFINITIONS
  • “Infodrive” Infodrive UK Limited and, or subsidiary companies
  • “(The) Customer” The person of firm or company purchasing from Infodrive.
  • “(The) Goods” The products and/or services being the subject of a contract of sale to which these conditions apply.
  • “(The) Conditions” The Terms and Conditions of Infodrive herein contained relating to the supply of goods other than the provision of service facilities.
  • “(The) Order” The order placed by the Customer for the supply of the Goods.
 
2. ORDERS
  • All orders are deemed to have been made by the Customer and accepted by Infodrive upon and subject to these conditions.
 
3. PRICES
  • Infodrive shall establish the prices to be charged to the Customer for the Goods, from time to time, which may be published in a Infodrive price list.
  • Unless otherwise stated on Infodrive’s invoice the price of the equipment shall mean and include Infodrive’s costs of standard, packing, normal insurance and delivery to the address in the United Kingdom specified in writing by the Customer to Infodrive on or with the order. Unless otherwise indicated prices are exclusive of Value added Tax. The cost of any special packing and all other transport requested by the Customer shall be payable by the Customer and the Customer must make this own special insurance arrangements.
 
4. PAYMENT
  • The Customer shall make payment in full by the due date shown on the invoice without any deduction or withholding whatsoever on any account.
  • If payment is not received in full when due, the customer shall pay interest at a rate per annum which is 5% (percent) above Barclays Bank Plc base lending rate as it may vary from time to time.
  • If payment is to be made by instalments, the failure of the Customer to pay an instalment in due time shall entitle Infodrive to treat such failure as a repudiation of the whole contract by the Customer and to recover damages for breach of contract from the Customer.
  • Infodrive reserves the right to defer without penalty delivery of any goods which have been ordered by the Customer for so long as amounts due to Infodrive remain overdue for payment or any credit limit is exceeded.
 
5. PROPERTY AND RISK
  • Under the provisions of S19 of the Sale of Goods Act 1979, Infodrive reserves the right of disposal of the goods which are the subject matter of this contract, until they have been paid in full by, or on behalf of the customer. Should the goods be sold by the Customer before the above condition regarding payment has been met, Infodrive’s interest shall attach to the proceeds of such resale, whether received or receivable, without prejudice to any further claim Infodrive may have against the customer under this contract.
  • Notwithstanding the conditions set out in paragraph 5(a) above, the goods shall be at the Customer’s risk from the time of delivery to him, or to any carrier or agent acting on his behalf.
  • The terms of this contract set out in paragraph 5(a) above, do not entitle the Customer to return the goods, or refuse or delay payment on the grounds that the property in them has has not passed to him.
 
6. DELIVERY AND INSTALLATION
  • All delivery and installation dates are estimates only and Infodrive shall not be liable for any loss, cost, damages or expenses suffered by the company or any other person or company, howsoever arising whether directly or indirectly out of failure to meet any estimated delivery or installation date.
  • Infodrive reserves the right to suspend delivery of any order.
  • Delivery against an order(s) placed for the goods shall be clearly evidenced by the return to Infodrive of its authorised carrier(s) official Packing/Delivery Note which must be signed and dated by and employee of the Customer whose signature should be legibly identified in capital letters on the Packing/Delivery Note. Receipt by Infodrive of the signed Packing/Delivery Note howsoever signed as acknowledgement of receipt of the goods shall be absolute and irrevocable proof of delivery of the special (numbered) items entered on the Packing/ Delivery Note and no claims for shortages will be accepted or considered.
  • Infodrive reserves the right not to deliver the goods and to cancel the order where the prices quoted are clearly wrong.
 
7. SHORTAGES AND DAMAGES
  • The customer shall inspect the goods immediately upon delivery and shall within 14 days of such delivery, give notice in writing to Infodrive if it is alleged that the goods are not in accordance with the order. Any claim outside the 14 days will not be accepted.
  • The customer shall in respect of alleged visible damage to the goods at the time of delivery, make a note of the alleged damage on the Packing/Delivery Note reffered to in 6.a above and shall additionally within 14 days give notice in writing to Infodrive of such alleged damage.
  • If the customer shall fail to give notice as required in 7.a and 7.b above (as applicable), then the goods shall be deemed in all respects to be in accordance with the order and the customer shall be deemed to have irrevocably and unconditionally accepted the goods as being completely satisfactory.
  • Any of the goods in respect of which the customer makes a claim hereunder, shall be preserved by the customer as delivered and at its risk for a period of 21 days from notification of the claim within which time Infodrive or its authorised agent shall have the right to investigate the complaint and inspect the goods. All original packaging should be retained until inspected by Infodrive.
  • Infodrive will repair or replace free of charge, any of the goods damaged or lost in transit provided the customer shall give Infodrive in writing notification of such damage or loss within 14 days as provided under 7.a and 7.b above. Any claim outside the 14 days will not be accepted.
 
8. CONSEQUENTIAL LOSS
Infodrive hereby expressly excludes to the extents permitted by Law any liability (arising in contract or in tort, howsoever otherwise arising) for:-
  • Consequential loss or damage caused by or arising out of the use of the goods or occurring respect of the goods, and
  • Loss or damage due to fair wear and tear and negligence or improper use, operation, storage or handling of the use or operation of the goods other than strictly in accordance with Infodrive’s or the manufacturer’s written instructions as supplied with the goods, and
  • Loss, Injury or Damage (including consequential loss) arising from fire, accident, industrial dispute, civil disturbance or any other act or accidental default interfering with the manufacture despatch or delivery of the goods and beyond the control of Infodrive.
 
9. CANCELLATION
  • Infodrive will only accept cancellation of the customer’s order prior to delivery if Infodrive can return the goods to its supplier(s) without any cost to Infodrive and in such circumstances Infodrive will be fairly compensated if it receives payment from the customer equal to 30% of the net value of the order.
  • Transfer .uk domain name to new registrar
    .uk domains may be transferred to another domain name registration company by changing the IPS tag. This applies only to .uk domain names. IPS tag changes will be subject to an administration fee of £100+VAT.
    Global domain names (gTLDs) such as .com, .net and .org can be transferred to new domain name registrars, but the procedure is more complicated than for other domain names and can take several days to complete. This procedure is not ours, it is that of the domain registration authorities.
  • You will normally need to pay your new domain registrar a fee for inbound transfers - this will normally include renewal of your domain name by one year. In addition, we charge an administration fee of £100+VAT for the release of your domain name
  • To change IPS tag for your domain name, please send us proof of authority as outlined below, together with your new domain registrar's IPS tag (if you are unsure of this please ask your new domain registrar). Payment must be made prior to the IPS tag being changed.
    Please note that as soon as an IPS tag is changed, your new domain registrar will have total control of your domain name - we will have no control over your domain name and can not make further changes to it.
 
10. NO WAIVER
  • Infodrive’s failure to insist upon a strict performance of any provision of these conditions shall not be deemed to be a waiver of its rights and remedies or any subsequent default by the customer in the performance or compliance with any of these conditions.
 
11. ASSIGMENT
  • Unless otherwise agreed in writing the customer may not assign either the benefit or the burden of any contract with Infodrive.
 
12. SEVERABILITY
  • The invalidity of any individual provisions of these conditions shall not affect the validity of the remaining provisions.
 
13. RELATIONSHIPS OF THE PARTIES
  • Both Infodrive and the customer are independent contractors under these conditions and the parties acknowledge that neither of them is an agent or partner of the other for any purpose and that each of them is entirely without authority to act on behalf of the other in any manner. Infodrive shall not be responsible to third parties for any claim arising out of the activities of the customer and the customer shall hold Infodrive harmless against any claim arising in connection herewith and indemnify and hold harmless Infodrive for any amount, which Infodrive may be required to pay as a result of any claim.
 
14. CONSTRUCTION
  • The heading of paragraphs in these terms & conditions are for reference purposes only ad shall not affect in any way the meaning or interpretation of these conditions.
 
15. GOVERNING LAW
  • These conditions shall in all respects be governed by and construed in accordance with English Law.
 
020 7193 0595 info@infodrive.co.uk
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